Orders ship within 7-10 business days. Holidays and Vacation times may delay some orders. All orders are shipped via USPS . Unfortunately, we are not responsible for delays due to the carrier or weather. Once the item is in the possession of the carrier we are no longer responsible. Womb Therapy Endeed is not responsible for lost, stolen, or damaged goods that are delivered to the address indicated when initially ordered. When your order is shipped you will automatically receive a tracking number, at that point you can check with USPS for shipping updates. If you do not receive shipping information please confirm you entered the correct email address by checking your order confirmation via BigCartel.
Due to the nature of our business, we do not provide refunds. However, we will gladly accept your un-opened, unused merchandise for exchange within five (5) days of the original purchase or receipt of the merchandise if order received was incorrect. Please send the item back to the following address: Womb Therapy Endeed, P.O Box 10382 Washington, DC 20020. Please include the original packaging, a note detailing the correct product as well as your contact information (Name, telephone number, email and mailing address). Please ensure the item is secured and returned to us undamaged due to shipping. Once we receive the merchandise in its original condition we will send you the replacement. We do not refund original shipping and handling charges. Customers are responsible for all shipping cost unless the item is being returned due to an incorrect item received or item was received damaged.